Legaldocuments
Poltura's terms, annexes and notices as they stand. Each document is identified by its title and the date it took effect.
Contract documents
Together these set the terms of the contract with a merchant.
General Terms and ConditionsThe contract between WZZ Lab Kft. and merchants on the Poltura platform: orders, fees, liability, restrictions and termination.In force from 1 November 2026→Data Processing AgreementHow merchants' customer data is processed on Poltura: roles, security measures and the register of sub-processors.In force from 1 November 2026→Acceptable Use Policy and Restricted Products AnnexWhat a Poltura store may not offer, which products carry conditions and what counts as misuse of the platform.In force from 1 November 2026→Artificial Intelligence AnnexThe AI services and how they work: the parties' roles, input data and output, transparency and the limits of automated operation.In force from 1 November 2026→Service Territories and Prohibited Jurisdictions AnnexWhere the service is available from, which countries and territories are prohibited and how this is checked at sign-up and order.In force from 1 November 2026→Plans and Pricing AnnexPlan prices, limits and features, the building period, add-ons, AI credits, domain names and the refund rules.In force from 1 November 2026→Availability and Support AnnexThe availability target and how it is measured, maintenance, support channels and response times, and the remedy for an outage.In force from 1 November 2026→
Notices
On data protection, cookies and reporting illegal content.
Privacy NoticeWhat personal data WZZ Lab Kft. handles as controller, why and for how long, who receives it and what rights you have.In force from 1 November 2026→Cookie NoticeWhich cookies and browser storage Poltura's own sites use, what they are for, how long they last and how to change your choice.In force from 1 November 2026→Points of Contact and Reporting Illegal ContentPoints of contact for authorities and users, how to report illegal content, and how decisions and reviews work.In force from 1 November 2026→
Company details and reporting
Who operates Poltura, and where to flag illegal content.
Earlier versions
Every document is in force in its first published text, so there are no earlier versions yet. When a document changes, the earlier text stays available here with the date it took effect.